PrimeFans privacy policy
This policy explains how PrimeFans collects, uses, protects, and stores personal data when creators, buyers, and visitors use the platform.
Scope
This policy applies to registered creators, customers purchasing premium content, and visitors browsing public pages.
It covers account data, transaction data, support communications, security logs, device signals, and any information required to operate the platform safely.
Data we collect
- Account details such as name, username, email address, password hash, and optional profile fields.
- Transaction and payout information, including payment status, invoice references, and fraud-prevention checks.
- Usage data such as IP address, browser details, device type, session activity, and security telemetry.
- Support and moderation data, including reports, removal requests, and communications submitted to our team.
How we use data
- To create and secure accounts, process purchases, deliver access, and manage payouts.
- To detect fraud, enforce platform rules, review reports, and comply with legal obligations.
- To improve product performance, understand feature usage, and maintain service reliability.
Legal bases
- Performance of a contract when we provide accounts, purchases, payouts, and support.
- Legitimate interests for platform security, fraud prevention, analytics, and service improvement.
- Compliance with legal obligations for tax, payment, moderation, record-keeping, and dispute handling.
Sharing and processors
PrimeFans may share data with payment processors, hosting providers, fraud tools, analytics providers, and professional advisers only when necessary to operate the platform or comply with the law.
We do not sell personal data. Access is limited to providers and staff members who need it for a defined business or legal purpose.
Retention and security
We keep personal data only for as long as needed for service delivery, security, legal compliance, and legitimate business records.
PrimeFans uses access controls, encrypted connections, provider-level infrastructure security, and internal review workflows to protect user data.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or export your personal data, and to object to certain uses.
For privacy questions or requests, contact contact@primefans.com.